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Refund policy
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14-day withdrawal window — customers have 14 days from delivery of the last item to request a return
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Return-after-notice timing — customers must send items back within 14 days of notifying you
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Refund timing — when they can expect to receive their refund
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Return shipping responsibility — who pays for return shipping
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Standard outbound shipping refund — you must refund the standard delivery cost (not express upgrades)
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Exemptions — any product categories excluded from the right of withdrawal
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How to start a request — include a direct link to customer accounts: https://shopify.com/67049291870/account
- Choosing a selection results in a full page refresh.
- Opens in a new window.